Privacy Policy
Last update: 13.08.2026
We (also known as "We", "Us" or "Our") are committed to safeguarding your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the website Helm Credborg (the "Website").
The following principles will be upheld:
To be transparent about how we process and collect your personal information:
We want you to be fully informed about how your Personal Data is used and processed. To support this, we have developed our website and employ a range of methods to provide you with clear, relevant information about the use of your Personal Data.
Where we believe specific details are required, we will make these available to you in a timely manner.
We are happy to address any questions you may have and will provide any clarifications needed, subject to any limitations imposed by law. You can contact us by email at the address below: info@helm-credborg.com
Personal data will be used solely for the purposes outlined in this Policy.
Personal Data may be processed by Us for a range of purposes, including to provide the website to you and to connect you with third-party trading platforms (the 'Services'), to improve the site, protect our rights and interests, to support the maintenance and provision of the Services, to meet any regulatory or legal obligations, and to carry out administrative and business activities that facilitate the delivery and use of the Services.
Personal Data is also processed by us in order to better understand your preferences and needs.
To make full use of the key tools available to protect your rights in relation to Personal Data:
To enable you to exercise your rights, we have the necessary resources in place. Contact us at any time to submit a request regarding your personal data. We can amend or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to accommodating your requests.
Protect Your Personal Data:
While we cannot guarantee the complete security of your Personal Data, we can assure you that we will continue to employ a range of methods and measures to keep your Personal Data protected.
Our Privacy and Security Policy is complete.
1. The Scope?
This policy describes the types of Personal Data the Company collects on natural individuals, and how it processes, shares with third parties, and secures that data.
This Policy relates to information associated with an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data. This includes the management, organisation, and storage of Personal Data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any person under the age of 18, nor do we knowingly permit such individuals to use our services. Should we become aware of any information held relating to a child, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances. In other instances, we collect your Personal Data by analysing your use of our Services or service channels, or by receiving information about you from our third-party partners.
3. There is no obligation to disclose personal information to the company, nor any consequences for doing so.
You are not obliged to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or restrict users from accessing the website.
4. What Personal Data Do We Collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity log, data about your traffic (including your IP address, date of access, time of access, and date of access), the language you used, software crash logs, the type of browser used, and information relating to the device you used. The information collected is not personal information and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own discretion when you connect with an online trading platform of a third party through Us.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for the Processing of Personal Data
Your personal data is processed by the Company for the purposes described in this section, and in accordance with the applicable legal basis.
Without a valid legal basis, the Company is unable to process personal data relating to you. The legal grounds upon which the Company may rely to process your personal data are as follows:
- You have given your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information via the Website so that we may pass it on to a third-party trading platform.
- The Company, or a third party, may need to process data in order to pursue a legitimate interest — for example, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Contact us via email for further details regarding the processing required to protect legitimate interests.
Below is a list of reasons and legal grounds on which we may use the personal data you provide us with.
Scope
Legal Basis
1. To share your personal information with third parties at your request in order to facilitate access to digital trading
Where you request it, we may collect Personal Data from you in order to pass it on to third-party companies.
You have given your consent to the processing of your personal data for one or more purposes.
2. To respond to your requests, questions or concerns
Personal Data is required to help us address any queries you may have regarding the Services.
Processing is necessary for the legitimate interests of the Company or those of a third party.
3. To fulfil any legal obligation or administrative, judicial, or regulatory requirement, Personal Data is processed in accordance with applicable legal obligations.
To meet legal obligations, processing is necessary.
4. To Improve Our Services Personal
Data may be used to enhance and improve Our Services. This includes, amongst other things, crash reports and malfunction data that we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary for the legitimate interests of the Company or those of a third party.
6. To carry out and manage actions in accordance with the requirements of Our Services
Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and similar operations.
Processing is necessary for the legitimate interests of the Company or those of a third party.
7. To carry out analysis, including statistical analysis
To inform decisions on various matters, we use a range of analytical techniques (including statistical methods).
Processing is necessary for the legitimate interests of the Company or those of a third party.
8. To protect our assets, rights and interests, as well as those of third parties — We have developed measures to establish and defend legal claims
Personal Data may be processed by us in order to protect our rights, interests and assets, or those of third parties, in accordance with any applicable laws, regulations or agreements and any associated conditions, terms or policies.
Processing is necessary for the legitimate interests of the Company or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analytics.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will pass on the Personal Data you have provided to us to those third-party trading platforms. The use of your Personal Data will then be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services it offers to its customers.
Where it is necessary to protect the rights or assets of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with prospective investors or acquirers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group.
7. Cookies and Third-Party Services
Third-party services, such as advertising providers or analytics companies, may be used in connection with our website. These companies may also make use of cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to gather information about your preferences and browsing habits in order to improve the user experience, remember your settings, and tailor the products and services most relevant to you. Cookies are also used for statistical and analytics purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short period before expiring when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. They help the website recognise you as a returning user and allow you to pick up where you left off.
Types of Cookies:
They may be used by us according to their purpose:
The type of cookie
Strictly Necessary Cookies
Scope
These cookies are necessary to enable access to the features you have requested and to navigate our website. They are used to provide the information, products, and services you have asked us for.
They are required for your device to download and stream data, allowing you to navigate the website, make use of its features, and return to pages you have previously visited.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you are signed in to the site. They are deleted once you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognise you each time you visit our site and to save your settings and preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Additional Information
Cookies store anonymous data that is not associated with any identified or identifiable natural person. They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To prevent or remove cookies, you will need to adjust your browser settings. Below are links to guide you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if this occurs, some or all of the Website's functions and features may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data
The Company will retain your Personal Data for as long as is necessary to fulfil the purpose for which it was collected, as described in this Policy, or for longer periods as permitted by applicable law, regulations, policies, and relevant orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required for its original purpose.
9. Transfers of Personal Information to a Third-Party Country or to an International Organisation
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — that is, a country other than the one in which you reside) or to international organisations and jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide, and to ensure that users are able to exercise their rights and access effective legal recourse.
These protections and safeguards are available to all individuals residing within the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide further information about the security measures it employs to protect your Personal Data when transferred to third-party countries or international organisations. Please get in touch by emailing us at info@wealthwaydigital.uk
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed as a result of transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.
In the event of legal or other obligations beyond our control, we may be required to disclose Personal Data relating to you to third parties, such as public authorities. In such circumstances, we cannot control the level of security applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet in a wholly secure manner. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.
11. Hyperlinks to Third-Party Websites
Links to third-party websites and applications may be provided on this website. These sites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by such websites or applications, and this Policy does not apply to any actions taken through them.
When visiting any third-party website or application, we recommend that you review their privacy policy before choosing to access or use their services. We also advise that you exercise caution when sharing any Personal Data with them.
12. Amendments to this Policy
When visiting any third-party websites or apps, we recommend that you read their privacy policies before choosing to access or use their services. We also advise caution regarding any Personal Data you share with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of the Personal Data being collected about you, to rectify any inaccuracies, and to delete any Personal Data that we do not require. You may also restrict the scope and types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise your rights by sending an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If applicable, you are entitled to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company is required to rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose for which it is processed.
Right to Erasure
The following grounds may apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis to process; (c) you object at any time, based on a reason specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or by a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be erased to fulfil a legal obligation of the Company.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, it may only be retained with your consent, or in order to establish, exercise, or defend legal rights, or to protect the rights of another individual, or where there is a matter of significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure are unaffected by the exercise of your right to data portability. The right to data portability does not infringe upon the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where we cannot demonstrate compelling legitimate grounds for processing your Personal Data that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal rights, we will cease processing.
With regard to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This will not affect the lawfulness of any processing that was carried out on the basis of your consent prior to its withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as set out in section 13.
We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the complexity and volume of requests. We will notify you of any such extension, along with the reasons for it, within one month of receiving your request.
Unless it conflicts with the provisions of section 13, information provided pursuant to your rights under section 13 will be made available free of charge. Where a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also decline to act.
Where we have reasonable doubts regarding the identity of the person submitting a request, the Company may ask for additional information to verify their identity.